Saturday, July 14, 2018

Boldly Go! (But Carefully Plan)

A well-known tenet of improvisational theater says: “Fall first – then, on the way down, figure out what you’re going to do next!” In other words, take action – any action – and trust that your native wit and intuition will solve the problem of what to do afterward.

This is probably the one improv tenet that prospective Improvising Leaders have the most trouble accepting. With visions of Wile E. Coyote firmly in mind, they might say: “What?! Throw myself into the void, without a net, no lifelines? Leave myself to the mercy of hope, luck, and the vagaries of the Universe and the Acme Company? You go first!”

Well, to take a "both-and" approach here, I think we can respect both sentiments – “fling yourself headlong into an uncertain future”AND “keep your ankle tied to a bungee.” Even performance improvisers don’t expect to splat against a blank canvas when they leap. They rely on multiple supporting structures – ideas they’ve used in the past, aspects of their character, rules of the game being played, guidelines such as "Yes And" – as a loose framework within which they can improvise a solution to their onstage challenges.


These thoughts were prompted by an intriguing Harvard Business Review article titled “The Institutional Yes.” The article comprises an interview with Amazon.com founder Jeff Bezos in which he describes many ways in which Amazon keeps its sights on both imperatives: “leap” and “aim for the mattress.”

As to the Leap Imperative, Bezos says:
“One useful habit [in setting strategy] is to ask the question ‘Why Not?’ When something seems like an opportunity … you will always get asked the question ‘Why? Why do that?’ But ‘Why not?’ is an equally valid question.”
But if that sounds like the voice of the thrill-seeking, ready-fire-aim, leap-think-act personality, consider Bezos’s follow-on statement:
“And there may be good reasons why not …. In that case, if somebody asked ‘Why not?’ you would say ‘Here’s why not.’”
And even if you proceed, it’s not with reckless abandon, as Bezos makes clear:
“[S]ince the outcomes of all these things are uncertain, if you can figure out how to conduct an experiment, you can make more bets. So the key, really, is reducing the cost of the experiments.”
Experiments. Prototypes. Parallel processes. As you boldly go forth with your strategy, these are your supporting structures, your lifelines, your institutional mattresses. The Improvising Leader must not be afraid to take the leap, but, as Bezos indicates, she also needs to consider how to mitigate the possible dangers of the landing.

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