Saturday, November 24, 2012

It's Rough Out There! The YES! Leader and Creative Abrasion

In my previous article, I described the music of the group called the Free Design and their frequent use of the “harmonic rub” – the use of notes that, at first blush, don’t quite seem to fit but ultimately resolve into something beautiful.

The harmonic rub reminds me of a concept called “creative abrasion” – the pairing of incongruous concepts as a way of breaking old patterns of thought and discovering something wholly new. At first, the pairing may seem “wrong,” a total non-starter. However, through the suspension of doubt and the willingness to play with the possibilities, the pairings can be honed into something new, useful, and (yes) beautiful.

Creative abrasion is the lifeblood of performance improvisation. For example, in the game Actor’s Nightmare, two performers are assigned roles by the audience (say, fast-food worker and customer). One of the performers is given a script from a famous play (say, Waiting for Godot) and throughout the scene must pick random lines from the play in lieu of making up his own lines. The other performer then has the challenge of making his partner’s lines somehow fit within the context of the fast-food scene, no matter how wildly out-of-place they seem. The scene might start this way:

FAST-FOOD WORKER: Welcome to Big Bob’s Burgers, sir! What would you like today?
CUSTOMER [reading from the script]: “Nothing to be done.”
WORKER: Well, we can leave your burger a little pink, if you like.
CUSTOMER: “I’m glad to see you back. I thought you were gone forever.”
WORKER: Yes, I almost accepted that full-ride scholarship to MIT, but then I thought, how could I give up all this?

A trivial example? Hardly. The mindset required to field these jarringly inappropriate lines is exactly the mindset required to create innovative solutions of any sort, in any field.  After all, any creative breakthrough idea began life as a rubbing together of concepts as seemingly incongruous as “a fast-food customer spouting Beckett.” Consider these conceptual pairings:

·         Creating music by dragging a needle across a piece of black vinyl.
·         Flying through the air in a 900,000-pound tub.
·         Driving full speed on a toll road without ever stopping at a toll booth.

At one time, each of these ideas would have drawn a “Wha?” response from most people. But by playing with the possibilities (and working doggedly to implement them), the creative minds behind these idea pairs sanded the rough edges off their abrasive conceptual surfaces and turned them into concepts we now take for granted.

REFLECTIONS FOR THE YES! LEADER
As I’ve frequently mentioned, one of the hallmarks of the YES! Leader is the ability to resolve seeming contradictions. I say “seeming” because, as described above, many if not most concepts that appear contradictory at first can be resolved through the willingness to suspend judgment, play with the possibilities, and live with a bit of dissonance and uncertainty while things work themselves out.

In this article, I’ve been focusing on “contradictions” in the context of generating breakthrough ideas. However, the YES! Leader can find many other examples of contradictions on an almost daily basis:

·         Team members who clash because of differing opinions and perspectives.
·         A team member who wants to gain experience in a new task that requires experience to carry out successfully.
·         A project that requires a detailed plan before execution, even though experience shows that “no plan survives contact with actual events.”
·         An organizational change that must be implemented even though many people actively resist it – but who still must be the ones to implement it if the change is to be successful.

As potentially dizzying as “a fast-food customer spouting Beckett,” right? Well, like the best performance improvisers, the YES! Leader is able to keep a clear head, avoid the urge to try to just “take control,” and negotiate the twists and turns required to mediate a successful result that takes multiple interests and concerns into account.

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