I’m reminded of my Joy
of Cooking experience whenever I encounter business books with titles like The Acme Way or Leadership Secrets of [insert name of historical figure here]. I
suspect that many people buy these books with the expectation of finding
detailed recipes for action that tell them exactly what to do to get the same
results as Company A or Person B.
I began reading my own recent book purchase, Talent Management (edited by Larry
Israelite), with my usual eye toward whether the authors would encourage this
line of thinking by the reader. (“Talent management,” by the way, refers to the
collection of things that a company does – interviewing, onboarding,
goal-setting, coaching, individual development planning, engagement, etc. – that
help employees do the best they can every day to achieve their own and the
company’s objectives.)
So it was refreshing to read the following passage on the
very first page of the editor’s Introduction:
“I am making no claims whatsoever that what is presented
here represents ‘best practices in talent management.’ That would be
presumptuous at best and, based on the history of this sort of thing,
potentially dangerous. Rather, the authors who have generously contributed
chapters to this book describe those talent management practices that have
worked for them in their organizations. No one is claiming that what worked for
them will work for you – though all who have contributed, I expect, believe
that their firm’s talent management practices do contain some universal truths
about how to manage talent so that its value is maximized.”
I think that Israelite is making an important observation
here about the nature of leadership in general. Leading organizations and
individuals is not a matter of finding the appropriate recipe for action for
every situation and then applying it to the letter. Rather, leadership is about
acknowledging universal truths and general guidelines (what I’ve also referred
to as heuristics) and using them to inform rather than dictate action.
REFLECTIONS FOR THE YES! LEADER
Israelite’s observation about universal truths also
reinforces one of the YES! Leader themes: Leadership
is more of an improvised performance than a scripted play. As I’ve shown,
improv is neither about memorizing predetermined lines nor about inventing
everything totally on the spot. The performance improviser – and the YES!
Leader as well - uses several intervening structures as a guide to her
performance and then fills in the blank spaces within the structure as she
goes, making in-the-moment adjustments as needed to address each situation as
it unfolds.
What are some of the guidelines that inform your
leadership practice? Which of the following guidelines (as developed in the
YES! Leader blog) might be useful for you?
·
Being a YES! Leader means applying the
ExploreFlexSupport model.
·
Leadership involves the appropriate balance of
two behaviors: Telling and Asking. (Adjust as necessary.)
·
Leadership involves the resolution of (seeming)
contradictions. Frame issues in terms of “both-and” rather than “either-or.”
·
Say “Yes And.” “Yes And” doesn’t necessarily
mean Agreeing with the Position, but it does mean Accepting the Person,
Acknowledging the Possibilities, and Advancing with Positive Purpose.
·
Negative energy is often stronger than positive
energy. Cultivating positivity requires special attention, ongoing awareness,
and eternal vigilance.

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